Operations Intern

Description

Resillion is hiring for the role of Graduate Operations Intern in Bangalore, offering a hybrid internship opportunity for 2025 graduates. The role focuses on operational coordination through continuous monitoring of client portals, managing task assignments, and ensuring quick response to incoming requests in a dynamic environment. Interns will work closely with teams using collaboration tools while maintaining high accuracy and consistency in task handling. The position requires adaptability to 24/7 rotational shifts and emphasizes attention to detail, proactive communication, and time management. This internship provides exposure to real-time operational workflows within a global quality engineering company contributing to digital transformation initiatives.

Responsibilities

• Monitor client portal regularly to identify new requests in the self-assignment pool
• Refresh and track portal activity to promptly detect incoming tasks
• Quickly claim available requests and add them to assigned workload
• Use browser extension tools to receive reminders and track workflow compliance
• Ensure secure access using two-factor authentication on portal and tools
• Communicate with team via Microsoft Office tools and Slack for updates and issue escalation
• Report newly acquired tasks and handle issues proactively

Requirements

• Eligibility & Education:
• B.A / B.Com / BBA graduates (2025 pass-out only)
• Must be comfortable working in 24/7 rotational shifts Technical & Functional Skills:
• Familiarity with basic productivity tools such as Microsoft Office
• Ability to use communication tools like Slack
• Understanding of portal-based workflows and task monitoring Other Skills:
• Strong attention to detail and quick response capability
• Good written communication skills
• Self-motivated with effective time management
• Reliable internet connectivity for remote/hybrid work
• Ability to work independently and consistently monitor tasks